RETURNS & REFUNDS POLICY

Ancestral Waters & Sacred Fire Church
Effective Date: August 16, 2026

Thank you for supporting Ancestral Waters & Sacred Fire Church. This Returns & Refunds Policy explains the terms applicable to purchases made through our website and online store.

1. DIGITAL PRODUCTS

Our online store may offer downloadable or electronically delivered products, including books, publications, educational materials, affirmation books, teachings, and other digital resources.

Because digital products are delivered electronically and cannot ordinarily be physically returned, sales of digital products are generally final once the product has been successfully delivered or made available for download.

However, if you experience a technical problem that prevents you from accessing or downloading a purchased digital product, please contact us. We will make reasonable efforts to provide a replacement download, restore access, or otherwise resolve the issue.

2. DUPLICATE OR ERRONEOUS CHARGES

If you believe you were charged more than once for the same transaction, charged an incorrect amount, or charged for a transaction you did not authorize, please contact us promptly so that we may review the transaction.

When appropriate following our review, a correction or refund may be issued to the original payment method.

3. PHYSICAL PRODUCTS

If Ancestral Waters & Sacred Fire Church offers physical merchandise or other tangible products, any return or refund terms applicable to those products may be stated on the applicable product page or communicated at the time of purchase.

Products that are personalized, custom-made, used, damaged after delivery, or otherwise designated as non-returnable may not qualify for return except where otherwise required by applicable law.

4. DONATIONS AND CONTRIBUTIONS

Voluntary donations and charitable contributions are generally non-refundable once processed, except in cases involving duplicate transactions, processing errors, unauthorized transactions, or other circumstances in which a refund is determined to be appropriate.

5. REFUND REQUESTS

To request assistance regarding a purchase, please contact:

Ancestral Waters & Sacred Fire Church
Email: admin@ancestralwaterschurch.org

Please include sufficient information for us to identify the transaction, such as the purchaser's name, email address, order number, date of purchase, and a brief description of the issue.

6. APPROVED REFUNDS

If a refund is approved, it will ordinarily be returned through the original payment method. Processing times may vary depending upon the payment processor and financial institution involved.

7. OUR COMMITMENT

Ancestral Waters & Sacred Fire Church seeks to handle purchase concerns fairly and responsibly. Nothing in this policy is intended to limit any rights or remedies that cannot lawfully be waived under applicable law.

8. POLICY CHANGES

We may update this Returns & Refunds Policy when our products, services, payment practices, or legal requirements change. The current version will be posted on our website with its effective or updated date.